Frequently Asked Questions
Everything you need to know about your celestial shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that intimate apparel and final sale items are non-returnable.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials ethically sourced?
At Moonbeams and Mayhem, we prioritize ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize sustainable fabrics whenever possible.
Can I track my package once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.